Welcome to Omalia! We are dedicated to providing a seamless shopping experience, from browsing our premium beauty products to receiving your order. Below you'll find detailed information about our shipping policy.
1. Shipping Locations We offer worldwide shipping. Please note that delivery times may vary based on your location.
2. Processing Time Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Shipping Rates and Delivery Estimates We strive to ensure timely delivery of your orders (excluding weekends and holidays).
Within Lebanon:
International Shipping:
4. Customs, Duties, and Taxes Omalia is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages At Omalia, we strive to ensure your order arrives in perfect condition. If your order is damaged during shipping, please contact us immediately at omalia.shop@outlook.com . Additionally, please retain all packaging materials and the damaged items. We will assist you in navigating the issue further and work to resolve it promptly.
6. Incorrect Shipping Addresses and Refused Deliveries We are not responsible for shipments lost due to incorrect or incomplete addresses. If a package is returned to us due to an incorrect address, the customer will be responsible for any additional shipping charges.
7. Contact Us If you have any questions about our shipping policy, please contact us at omalia.shop@outlook.com or call our customer service team during our service hours:
Thank you for shopping with Omalia! We appreciate your business and are committed to ensuring your satisfaction.
